Hello and thank you for purchasing a Martel product. Martel provides free limited technical support on all products for 1 year from date of purchase. Beyond 1 year, you will need to purchase support for $49 per incident.
Please click the following link if you need to purchase support beyond the first year: Technical Support - Single Incident
If you are within the 1 year free limited support period, please read the following instructions.
Due to a substantial increase in call volume and in spite of our increased support staff, all technical support calls/remote logins must be scheduled using the form below. If you do not use the form below, your support request cannot be answered. Thank you for your understanding!