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Support

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Hello and thank you for purchasing a Martel product. Martel provides free limited technical support on all products for 1 year from date of purchase. Beyond 1 year, you will need to purchase support for $49 per incident.

Please click the following link if you need to purchase support beyond the first year: 
Technical Support - Single Incident

If you are within the 1 year free limited support period, please read the following instructions.

Due to a substantial increase in call volume and in spite of our increased support staff, all technical support calls/remote logins must be scheduled using the form below. If you do not use the form below, your support request cannot be answered. Thank you for your understanding!

 

 


 THE MATERIALS ON WEBSITE MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. INTERFACE DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. MARTEL ELECTRONICS INC. SALES RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. INTERFACE MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT PRIOR NOTIFICATION TO THE CUSTOMER BY ANY MEANS.