Expert advice on court reporting microphones and recording equipment
At Martel, we provide advice on court reporting microphones and recording equipment. We also provide support for customers using equipment purchased from Martel.
Contact Martel at (800) 553-5536 to discuss equipment compatibility, setup and the support available for your product. You can also explore our court reporter microphones.
Common Questions and Answers
What information should I have ready when asking for help?
Provide the product model, computer and operating system, software name and version, and what you were trying to do. Describe the result of a short test rather than only saying the equipment does not work.
Can Martel help check compatibility before I order?
Contact Martel with the exact products you want to connect and the task you need to complete. Include existing cables, adapters and software so the question covers the full setup.
What should I check when a recording has no sound?
Check the connection, power if required, selected input and recording controls. Make a fresh test, stop and reopen the saved file, and explain which application or device failed to capture the sound.
Is every type of support included with every purchase?
Review the current product or package listing for included services and terms. Ask about support for the exact product and task rather than assuming identical coverage across all equipment and software.